+86 18046272706,+86 15395929858
Xiamen Yuguan Trading Co., Ltd.
Privacy Policy

Privacy Statement for YUGUAN Online

XIAMEN YUGUAN is committed to safeguarding your privacy. Please read the following privacy statement to understand how your personal information will be treated when you use or register on the YUGUAN Online site, speak to a member of our customer services, visit an YUGUAN or otherwise interact with YUGUAN.


What personal information does YUGUAN collect?

YUGUAN collects personal information from you when you provide it to us directly, or through your use of our website, for example:

Records of your interactions with us, e.g. if you send email feedback to our website, ask a technical question, report a problem or otherwise contact us. Please note that if you telephone us, we may record the call for compliance, quality and staff training purposes.

If you respond to one of our customer surveys or enter into a competition.

If you interact with one of our sales agents, for example at a trade counter, trade show or customer premises.


How does YUGUAN use my personal information?

Depending on how you use YUGUAN Online, your interactions with us, and the permissions you give us, we will use your personal information for the following purposes:


To fulfil your order and/or provide you with the services you have contracted for.

To manage and respond to any queries or complaints to our customer service team.

To improve and maintain YUGUAN Online, and monitor its usage.

For market research, e.g. we may contact you for feedback about our products and services.

To send you marketing messages and show you targeted advertising, where we have your consent or are otherwise permitted to do so.

For security purposes, to investigate fraud and where necessary to protect ourselves and third parties.

To comply with our legal and regulatory obligations.

We rely on the following legal bases, under data protection law, to process your personal information:

Because it is in YUGUAN legitimate interests as an e-commerce provider to maintain and promote our services. We are always seeking to understand more about our customers in order to offer the best products and customer experience. We use information about you to tailor your view of RS Online, to make it more interesting and relevant in respect of the products and offers on view.


With whom does YUGUAN share my personal information?

YUGUAN needs to share information with certain selected third parties in order to operate our business:

Service Providers: We provide information to our service providers acting on our behalf (for example to companies that provide digital marketing services like product recommendation, statistical analysis, business & operational insight, website optimization), as well as to those third parties involved in the delivery chain (for example freight forwarders, couriers and delivery companies). On occasion, we also share personal information with our professional and legal advisors.

Credit & Fraud Checking: We may share information with credit reference agencies and with third parties engaged in fraud prevention and detection.

Media: From time to time, we may release aggregated and anonymised marketing statistics to business partners, or may use these in press releases, advertising, or published reports. We would only personally identify you or any other customer in such press releases, advertising, or reports with your prior consent.

Business or Asset Sale: In the event that we sell any business assets, the personal information of our customers may be disclosed to a potential buyer. In this event, we will make reasonable attempts to ensure the buyer will be bound by the terms of this privacy statement.

YUGUAN may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of YUGUAN, our customers, employees or the public, or where we are otherwise legally permitted to do so.


Where does YUGUAN store my personal information, and how long for?

YUGUAN  uses service providers based around the world. Consequently, your personal information may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your information than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards. Please contact us if you would like more information about these safeguards.

We keep your personal information for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. For example, where you have made a purchase with us, we will keep a record of your purchase for the period necessary for invoicing, tax and warranty purposes. We may also keep a record of correspondence with you (for example if you have made a complaint about a product) for as long as is necessary to protect us from a legal claim. For more information about the duration of cookies please refer to the cookie policy.


Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.


What does YUGUAN do to protect my personal information?

YUGUAN  always aim to deliver the highest level of service and security to our customers and YUGUAN Online has been specifically designed with security in mind.


How does RS use my personal information for marketing?

YUGUAN may send you emails, call or text you regarding YUGUAN products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.


It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and/or your company, for example from your Online Personal Profile, your previous searches and browsing history on YUGUAN Online, and your purchase activity.


Contact Us

For questions regarding this privacy notice or how we use your personal data, please email Sales@plcdealer.com


Updates to this Privacy Statement

We may change this privacy statement from time to time in order to reflect changes in the law, regulatory guidance or our data privacy practices in compliance with the law. When this happens and where required by law, we will provide you with a new or an updated notice detailing how the use of your personal information is changing and, if necessary, obtain your consent for the further processing.

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map location

Room 801, Yaojiangli No.165, Tong'an District, Xiamen China

phone number

+86 18046272706,+86 15395929858

email adress

sales@plcdealer.com

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You can contact us any way that is convenient for you. We are available 24/7 via fax, email or telephone.